Frequently Asked Questions

  • Do you offer 24/7 emergency service?

    Yes, Reliance Mechanical provides 24/7 emergency service for heating and cooling issues. We're available for urgent repairs during extreme weather conditions in Hampshire and surrounding areas.

  • How many years of experience do you have?

    Reliance Mechanical has over 18 years of experience in HVAC services. We specialize in both residential and commercial heating, cooling, and ventilation systems throughout the Hampshire area.

  • Can you install ductless systems in older homes?

    Yes, we install ductless mini-split systems that are ideal for older Hampshire homes without existing ductwork. These systems provide zoning options and energy-saving technology for precise temperature control.

  • Do you provide same-day AC repair?

    Yes, we offer same-day repair for air conditioners and furnaces. Our stocked trucks enable faster turnaround times for Hampshire customers with transparent, no-surprise pricing.

  • What areas do you serve besides Hampshire?

    We serve Hampshire and surrounding communities including Elgin, Woodstock, Sycamore, Aurora, and St. Charles. We're conveniently located near major routes like US-20 and IL-72.

  • Do you offer seasonal maintenance programs?

    Yes, we provide spring and fall tune-ups that include filter checks, refrigerant levels, and full system inspections. These maintenance programs help prevent breakdowns and keep energy bills low.

  • Can you install pool heaters?

    Yes, we install efficient gas or electric pool heaters for residential pools and spas. We ensure proper sizing and safe setup to extend your swimming season in Hampshire.

  • Do you work on commercial HVAC systems?

    Yes, we service light commercial properties and offer scheduled air filter replacement programs for offices, schools, and retail buildings. We help businesses meet OSHA and IAQ compliance requirements.

  • Are your heat pumps good for cold winters?

    Yes, we install high-efficiency heat pumps including dual-fuel configurations specifically designed for cold Hampshire winters. These eco-friendly systems provide reliable year-round heating and cooling performance.

  • Do you install boiler systems?

    Yes, we specialize in boiler installations and replacements for both historic and modern homes. We're experienced with radiant heating and baseboard systems using top-tier brands.